Healthfirst
The Care Coordinator provides care management services to support members navigating their healthcare system and ensures excellent customer service for NorthStar Members. This role involves managing incoming calls, documenting interactions, and handling a member caseload for short-term care coordination and health navigation. The position requires collaboration with interdisciplinary teams to monitor member screening and improve quality and cost outcomes.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.
26% below the average for this role