Care Facilitator

A Care Facilitator at ChenMed serves as the first point of contact for patients, managing check-ins, check-outs, and administrative support within primary care clinics. This role acts as a patient advocate by overseeing scheduling, verifying insurance, coordinating transportation services, and ensuring a welcoming environment for the elderly population. Key duties include maintaining accurate medical records, conducting patient follow-up calls, and supporting HEDIS reporting initiatives to enhance overall care quality.