Care Management Associate, Engagement Hub - Work From Home
Clinical Careers Page(4 days ago)
About this role
This position involves supporting healthcare coordination through telephonic outreach to Medicaid members, focusing on engagement and enrollment into care management. The role requires interaction with members to facilitate care plans and promote healthcare utilization, while ensuring compliance and confidentiality.
Required Skills
- Customer Service
- Telephony
- Medical Terminology
- Documentation
- Care Coordination
- Problem Solving
- Communication
- Organization
- Microsoft Office
- Healthcare Navigation
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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