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Care Management Associate at CVS Health - ApplyBlast

Care Management Associate

CVS Health

3 months ago

3.2 on Glassdoor

Texas, United States

Hybrid

Full Time

Junior

1 applicant

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About this role

This role involves educating CVS Health members about wellness programs, scheduling appointments with nurses and coaches, and assisting with portal navigation and health assessments. As a customer service representative in a call center environment, the employee will handle inbound and outbound phone calls to promote resources and support member goals. The position requires a high-speed internet connection and the ability to work flexible hours between 9:30 AM and 9:00 PM EST.

Responsibilities

Educate members on wellness programs and available resources
Schedule appointments with nurses and coaches for members
Assist members with portal navigation and health assessments
Handle inbound and outbound phone calls to support members
Promote mobile app usage and company-sponsored incentives

Skills

About CVS Health

cvshealth.com

Headquarters

Woonsocket, Rhode Island, United States

Company Size

10001+ employees

Founded

1963

View Profile

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.