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Care Navigator at Ophelia - ApplyBlast

Care Navigator

Ophelia

2 months ago

3.9 on Glassdoor

Remote

Full Time

Medior

5 applicants

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About this role

Ophelia is seeking an experienced Care Navigator to join its fully remote virtual program supporting patients with opioid use disorder in Pennsylvania, New Jersey, New York, and Delaware. The role involves first‑point‑of‑contact patient engagement, triage, and comprehensive case management, including developing individualized care plans and coordinating resources to resolve barriers. The navigator will document all activities in the EMR and collaborate closely with the clinical team to ensure seamless, high‑quality virtual care.

Responsibilities

Serve as first point of contact for inbound patient communication
Manage active caseload and develop individualized care plans
Document work in EMR and collaborate with clinical team

Skills

About Ophelia

ophelia.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

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Ophelia is a telehealth provider focused on helping people manage opioid dependence and addiction through evidence‑based online care. They connect patients with licensed clinicians for medication‑assisted treatment (including buprenorphine), ongoing counseling and care coordination, and help arrange prescriptions and home delivery when appropriate. Ophelia emphasizes privacy, harm‑reduction, and accessible virtual care to make treatment simpler and more confidential for people seeking help.