BrightStar Care
The Care Operations Manager leads day-to-day operations for a non-medical home care franchise, partnering with leadership to oversee field care teams, optimize scheduling, and ensure regulatory compliance. This role focuses on driving caregiver recruitment and retention while maintaining exceptional client satisfaction across the community. The position requires a proactive leader to manage administrative workflows and foster a culture of empathy and accountability.
Headquarters
Bannockburn, Illinois, United States
Company Size
51-200 employees
Founded
2002
BrightStar Care is a franchised home- and healthcare services company that provides in‑home personal care, companion services, skilled nursing, pediatric care, hospice support, and clinical staffing. Headquartered in Gurnee, Illinois, it operates through a network of local franchise offices across the United States and Canada, offering 24/7 care, caregiver screening and training, and customized care plans. The company serves seniors, individuals with disabilities or chronic conditions, and post‑surgical patients, as well as healthcare facilities needing temporary clinical staff. BrightStar emphasizes licensed nursing oversight, continuity of caregivers, and solutions that support aging‑in‑place and safe care transitions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BrightStar Care.