The Access Group

Care Support Advisor

The Access Group(4 months ago)

HybridFull TimeMedior$93,738 - $124,827 (estimated)Customer Service
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About this role

Customer-facing role at The Access Group supporting customers of its care-sector software products. The position is part of Access’s customer team and is offered on a blended (hybrid) working model with a late shift schedule of 37.5 hours per week. The company provides development opportunities, a benefits package, and an inclusive culture.

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Required Skills

  • Customer Service
  • Phone Support
  • Email Support
  • Chat Support
  • Case Management
  • SLA Management
  • Care Sector
  • Communication
  • Flexibility
  • Escalation

+2 more

The Access Group

About The Access Group

theaccessgroup.com

Access helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.

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