Care Support Coordinator (Temporary)
Spring Health(1 month ago)
About this role
The Temporary Care Support Coordinator is a non-clinical role on the Care Support team serving as a primary point of contact for members and providers to ensure high satisfaction with Spring Health’s platform. The position focuses on facilitating timely and accurate care delivery, supporting communication between stakeholders, and maintaining data privacy and regulatory compliance. This temporary role reports to the Care Support Team Lead and may be extended or converted to full-time based on performance and business needs.
Required Skills
- Phone Support
- Email Support
- Chat Support
- Care Coordination
- Chart Maintenance
- Scheduling
- Prescription Authorization
- Documentation Release
- Technical Troubleshooting
- Empathetic Communication
+7 more
About Spring Health
springhealth.comSpring Health is an employer-focused mental health platform that uses assessment-driven technology and measurement-based care to deliver personalized treatment pathways. It pairs clinically proven digital tools with a network of therapists, coaches, and psychiatrists to provide therapy, coaching, medication management, and targeted programs. Spring Health’s platform removes barriers to access, matches employees to the right level of care quickly, and provides employers with outcomes and utilization data. Companies choose it to improve workforce well-being, engagement, and mental health outcomes while managing costs.
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