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Care Team Representative at Sedgwick - ApplyBlast

Care Team Representative

Sedgwick

2 months ago

3.2 on Glassdoor

Southfield, Michigan, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Care Team Representative provides empathetic, full‑service support to callers handling claims across multiple lines of business. The role involves claim intake, educating customers on documentation and processes, accurately entering information, and directing calls to appropriate resources while meeting performance and attendance standards.

Responsibilities

Provide claim intake and full‑service customer support
Educate callers on documentation and benefit plan requirements
Direct calls to appropriate contacts and resolve issues in one call

Skills

About Sedgwick

sedgwick.com

Headquarters

United States

Company Size

10001+ employees

Founded

1969

View Profile

Sedgwick's tech-enabled risk, benefits, and integrated business solutions include comprehensive claims management and loss adjusting across industries.