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Caregiver Field Support - Staff at Intermountain Health - ApplyBlast

Caregiver Field Support - Staff

Intermountain Health

4 months ago

4.2 on Glassdoor

Nevada

Onsite

Full Time

Junior

0 applicants

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About this role

A Healthcare IT Technician at Intermountain provides direct on-site technical support for caregiver computers, hardware, printers, and software, often working rotating shifts of up to 12 hours. The role involves troubleshooting complex issues, implementing desktop systems, and maintaining compliance with enterprise security policies while documenting resolutions in an ITIL system. Candidates are expected to coordinate with vendors and internal teams to resolve incidents according to Service Level Agreements.

Responsibilities

Troubleshoot and resolve hardware and software issues for caregivers
Implement and maintain desktop systems including network connectivity
Document incident resolutions using the ITIL ticketing system
Monitor compliance with enterprise security policies
Coordinate with vendors for on-site troubleshooting and evaluation

Skills

Qualifications

Bachelor's Degree in Information SystemsCompTIA A+CompTIA Network+Microsoft Certified Desktop Support Technician2 years of IT support experience

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

View Profile

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.