Cargo Claims Coordinator

The Cargo Claims Coordinator serves as a subject matter expert on claims law, processes, and outcome expectations, managing the entire claims process for managed transportation and freight solutions customers. This role ensures compliance with applicable laws and contractual terms to minimize risk to FedEx and its clients while leveraging claim law and case history to recover payment. The position involves negotiating settlement agreements, advising customers on claim outcomes, and performing root cause analysis to identify recurring damage issues.