Carrier Operations Lead
Shippo
About this role
Shippo is seeking a proactive and detail-oriented Carrier Operations Lead to oversee the operational performance and efficiency of its carrier ecosystem. The role involves managing rating programs, supporting carrier integrations, and working cross-functionally to ensure reliable and scalable operations, all within a remote-first environment dedicated to global e-commerce logistics.
Skills
About Shippo
goshippo.comShippo is a multi-carrier shipping API and web application that helps e‑commerce businesses find the best rates, integrate with storefronts, print shipping labels, track deliveries, and verify addresses. It provides tools for rate shopping, batch label creation, tracking and returns, and integrates via developer-friendly APIs or a web dashboard. Shippo aims to streamline fulfillment by centralizing carrier management and automating common shipping workflows. Businesses use it to lower shipping costs, speed operations, and simplify shipping at scale.
About Shippo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$109k – $147k
per year