Carrier Retention Representative
Vyve Broadband
About this role
The Carrier Retention Representative at Vyve Broadband is responsible for implementing retention strategies, handling customer accounts, and promoting sales and renewals to reduce churn and increase revenue. The role involves communication with customers, understanding their needs, and working with management and teams to achieve company goals.
Skills
Qualifications
About Vyve Broadband
vyvebroadband.comVyve Broadband is a connectivity provider offering high‑speed Internet, digital TV and home phone services for residential and business customers. Using fiber and cable‑based networks, Vyve delivers tiered plans, in‑home equipment and customer support designed for streaming, gaming, remote work and everyday use. The company positions itself as a reliable, locally focused partner that tailors service options to meet the needs of communities and small businesses.
About Vyve Broadband
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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