Case Management Coordinator

The Case Management Coordinator manages the transition of care for members post-discharge and those with chronic conditions, coordinating follow-up care, creating personalized care plans, and educating patients and caregivers to prevent hospital readmissions and improve health outcomes. The role involves conducting timely post-discharge outreach, coordinating follow-up appointments and post-acute services, and documenting all interactions accurately in the care management platform. This position requires strong clinical knowledge, proficiency in motivational interviewing, and excellent communication skills to interact with patients, care teams, and community partners.