Case Manager - Managed Care Operations (MCO)
Macomb County Government(1 day ago)
About this role
The Case Manager - Managed Care Operations at Macomb County provides telephonic support, crisis intervention, and care coordination to individuals seeking mental health services. The role involves working in a call center environment, linking clients with appropriate services, and collaborating with community providers.
Required Skills
- Difficult Conversations
- Care Coordination
- Crisis Intervention
- Mental Health
- Case Documentation
- Customer Service
- Referral Management
- Electronic Medical Records
- Community Outreach
- Communication Skills
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