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Case Manager - Rare Disease- US Eastern Remote at Amgen - ApplyBlast

Case Manager - Rare Disease- US Eastern Remote

Amgen

4 months ago

3.6 on Glassdoor

Atlanta, Georgia

Hybrid

Full Time

Senior

0 applicants

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About this role

The Case Manager at Amgen oversees patient customer service issues related to insurance, specialty pharmacy, and support programs. The role involves daily collaboration with Regional Business Managers, Patient Access Liaisons, and Medical Science Liaisons to ensure accurate communication on insurance approvals and reauthorizations. Responsibilities include triaging reimbursement issues, maintaining detailed case histories, and counseling patients and families on access programs.

Responsibilities

Oversee patient case management for insurance approvals and reauthorizations
Collaborate with regional teams to maintain accurate patient case histories
Triangulate and resolve reimbursement issues including denials and appeals
Counsel patients and families on insurance options and financial assistance
Report on patient status changes and reimbursement trends to stakeholders

Skills

Qualifications

Master's Degree in Healthcare Administration or related fieldBachelor's Degree in Healthcare Administration or related fieldAssociate's Degree in Healthcare Administration or related fieldHigh School Diploma or GED

About Amgen

amgen.com

Headquarters

Thousand Oaks, California, United States

Company Size

10001+ employees

Founded

1980

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Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics.