Case Manager
Harman International(1 year ago)
About this role
The Case Manager at HARMAN is responsible for monitoring and assigning cases to engineers while ensuring effective communication with both engineers and the leadership team. This role involves managing the incoming case queues, validating case assignments based on established protocols, and generating reports to track the status of cases. The position also includes mentoring new staff and improving processes for case management.
Required Skills
- Case Management
- SLA Monitoring
- Communication
- Process Improvement
- Team Coordination
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Harman International
Similar Jobs
Case Manager
Acrisure Innovation(4 months ago)
Senior TAC Engineer – Aruba Switching
Hewlett Packard Enterprise(2 months ago)
Customer Service operator
AWE plc(9 months ago)
GBS Customer Service Rep_KR Post
AWE plc(1 month ago)
Legal Case Manager
Alexander Shunnarah Trial Attorneys(7 days ago)
Case Manager
Morgan & Morgan, P.A.(1 month ago)