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Case Manager at Coal Services Pty Limited - ApplyBlast

Case Manager

Coal Services Pty Limited

5 months ago

New South Wales, Australia

Hybrid

Full Time

Junior

0 applicants

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About this role

Case Managers for Workers Services manage Claims under the new Coal Mine Insurance operating model to ensure timely return-to-work outcomes. The role involves proactively handling claims management, collaborating with internal and external stakeholders, and engaging Account Managers to resolve issues. Employees must deliver exceptional customer service while maintaining high organizational standards within the context of Coal Mines Workers Compensation legislation.

Responsibilities

Proactively handle all aspects of claims management
Collaborate with stakeholders to develop claims strategies
Engage Account Managers to identify performance opportunities
Deliver exceptional customer service maintaining standards
Ensure durable and timely return to work outcomes

Skills

Qualifications

Qualification in PhysiotherapyQualification in Occupational TherapyQualification in RehabilitationCase Manager Certification2 Years Workers Compensation Experience