Case Manager

Provides comprehensive case management services for a caseload of 75+ members with complex health, long-term care, and social service needs. Develops, implements, and monitors person-centered care plans in collaboration with members, families, caregivers, healthcare providers, and community partners. Conducts ongoing assessments through regular phone and in-home visits to evaluate needs, coordinate services, and ensure care plan goals are achieved. Serves as a liaison among clients, providers, and community agencies to facilitate access to resources, resolve concerns, and maintain continuity of care.