Case Manager

Case Managers serve as the frontline of public service, working with New Zealanders navigating challenging life situations such as employment changes, housing transitions, or financial stress to connect them with appropriate support. The role involves making high-trust decisions that impact whānau and communities, balancing empathy with policy while managing a busy caseload across multiple systems. This position offers the opportunity to deliver integrated support across income, housing, and employment to help clients navigate life transitions and build confidence with digital tools.