Case Qualification Specialist, New York

The Case Qualification Specialist reviews exception cases, evaluates injuries, liability, and potential case value, and communicates with prospective clients to provide clear recommendations to the managing attorney. This role involves documenting case details in Filevine, recommending improvements to intake processes, and proactively following up with clients to ensure satisfaction and prevent case withdrawals. The position requires strong critical thinking, attention to detail, and exceptional communication skills to interact with seriously injured clients and grieving families.