Case Reviewer I/Customer Support Representative

Capitol Bridge Puerto Rico is seeking an Onsite Case Reviewer I/Customer Support Representative in Isabela, Puerto Rico, to review Workers Compensation Medicare Set-Aside (WCMSA) proposals and provide exceptional customer support. The role involves answering phone calls, addressing customer inquiries, and performing basic administrative duties while ensuring adherence to CMS guidelines. This position requires strong medical literacy, attention to detail, and proficiency in office software to maintain accurate records and collaborate with the team.