Case Support Coordinator

The Case Support Co-ordinator at the University of Waterloo investigates and administers complex student residence cases to ensure community safety and ethical judicial decision-making. Acting as a member of the Residence Life Management Team, this role coordinates internal and external resources for crisis support while applying student development theory to foster a holistic student experience. The position involves leading training on crisis management, advising leadership on disciplinary matters, and participating in after-hours on-call rotations to handle emergencies.