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Casework Associate I / Client Manager at North Carolina Department of Transportation - Rail Division - ApplyBlast

Casework Associate I / Client Manager

North Carolina Department of Transportation - Rail Division

3 months ago

Burke County, NC

Hybrid

Full Time

Junior

0 applicants

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About this role

A Casework Associate I serves as the primary point of contact for consumers referred to WorkSource West for assessment, training, and placement into competitive employment. The role involves managing consumer records, coordinating orientation, documenting case progress, and providing recommendations during case staffing meetings to support individuals with disabilities.

Responsibilities

Serve as the single portal of entry for referred consumers
Gather and manage consumer records for case decisions
Coordinate orientation for new consumers on assigned caseloads
Document work with consumers in the case management system
Provide monthly updates and recommendations during case staffing

Skills

Qualifications

Bachelor's degree in a discipline relative to the program servedBachelor's degree and one year of experience in casework or counselingEquivalent combination of education and experience