Caseworker 2 (3rd Shift) (Crisis)

The Caseworker 2 provides immediate response to life crisis situations for individuals in Dauphin County within a 24-hour emergency Crisis Intervention program. The role involves employing casework skills to obtain essential information, providing counseling to consumers and their families, and helping them utilize available resources. Work also includes applying problem-solving techniques, monitoring consumer behavior, and interacting with local service network agencies.