CashNetUSA Outbound Collections Representative (Remote)

Enova International(1 month ago)

RemoteFull TimeJunior$42,000 - $42,000Collections

About this role

The Outbound Collections Representative at Enova proactively contacts customers with overdue loan accounts to understand financial challenges and collaborate on solutions to maintain consistent payments. The role requires professionalism, empathy, and adherence to company policies and relevant collection laws. This position is fully remote but restricted to candidates residing in IL, UT, IN, IA, MO, WI, or WY.

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Required Skills

Outbound Calls
Negotiation
Payment Arrangements
Conflict Resolution
Communication
Recordkeeping
De-escalation
Time Management
Problem Solving
TCPA Knowledge

About Enova International

enova.com

New Relic is a cloud-based observability platform that helps engineering teams monitor, troubleshoot, and optimize the performance of applications and infrastructure. Its New Relic One suite ingests and correlates telemetry — metrics, traces, logs, events, and synthetic checks — and provides APM, distributed tracing, log management, infrastructure monitoring, dashboards, alerts, and queryable analytics (NRQL). The platform offers language-specific agents, integrations with common cloud and container technologies, and APIs for custom instrumentation. Customers use New Relic to get a unified view of system health, accelerate root-cause analysis, and reduce mean time to resolution across distributed systems.