Casual - Dispatch, Screening and Systems Navigator - CRCL Comox Valley

The Systems, Screening and Dispatch Navigator serves as the first point of contact for the CRCL mobile crisis response team, managing phone and text inquiries to assess risk, triage calls, and dispatch appropriate support for individuals experiencing mental health or substance use crises. This role involves developing safety plans, coordinating with community resources, and maintaining communication with field teams to ensure timely and effective crisis intervention. The position requires a trauma-informed, person-centered approach to de-escalate situations and connect individuals with necessary care and resources.