CCA Clinical/Admin Lead

The CCA Clinical/Admin Lead provides remote and in-person medical assistant support, including taking vitals, assisting with patient questions, and ordering bloodwork scripts for clinicians. This role manages the EHR database, handles patient registration, and ensures timely processing of recertifications, referrals, and prior authorizations within the Cooper 365 model. The position serves as a liaison for clinicians and patients, managing check-in/out procedures, scheduling, and phone matters while maintaining regulatory standards and patient confidentiality.