A. O. Smith
The CCaaS Analyst guides functional projects, enhancements, and change control for cloud contact center solutions at A.O. Smith. This role involves designing, testing, documenting, and implementing approved changes to optimize customer service processes and enhance customer experience. The position requires collaboration with stakeholders to determine business needs and ensure the delivery of required solutions for business success.
A. O. Smith is proud to be known as one of the world’s leading providers of water heating and water treatment solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for A. O. Smith.
A. O. Smith didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role