Standard Chartered
The Head, Expert Knowledge Coach provides global leadership for the Expert Knowledge Coach team, defining and governing learning, knowledge management, localization, compliance, and performance improvement standards across WRB Contact Centres. This role acts as a trusted advisor to market and functional leaders, using data-led insights to identify capability gaps and drive consistent customer, risk, and performance excellence. The position oversees the design and governance of global learning frameworks while ensuring market adherence to established standards through targeted interventions.
Standard Chartered is a British multinational banking and financial services company headquartered in London. It offers retail, corporate and institutional banking, wealth management, trade finance, treasury and markets, and transactional banking with a strong focus on cross-border services. Formed in 1969 by the merger of Standard Bank and Chartered Bank, the bank operates across roughly 60 markets—primarily in Asia, Africa and the Middle East—and is listed on the London and Hong Kong stock exchanges. It is known for serving corporations and clients engaged in emerging‑market trade and international banking, with expanding digital and cash‑management solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Standard Chartered.
Standard Chartered didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role
Learning and Knowledge Manager
Sanitas
Learning and Knowledge Manager
Sanitas
Global Process Owner / Expert Record‑to‑Report R2R (m/f/d) 80-100%
Geberit
Manager - Learning Business Partner
oraclecloudinfrastructure
Manager - Learning Business Partner
Oracle
Performance Coach: Customer Support
believeresourcing