CCE

The Customer Care Executive serves as the front-line voice for the CLM Domestic BFSI inbound team, managing high-volume customer interactions and troubleshooting issues while adhering to regulatory standards. This role requires strong communication skills and a customer-centric mindset to provide accurate information and meet performance targets in a fast-paced environment. The position involves resolving client inquiries, maintaining CRM records, and collaborating with cross-functional teams to ensure seamless issue resolution.