CDD - Customer Service Representative N2 - H/F

The Customer Service Representative N2 serves as the primary point of contact for clients, handling inquiries via phone, email, mail, and digital channels to provide timely responses or direct them to the appropriate department. This role focuses on enhancing service quality through accessibility, responsiveness, reliability, and empathetic client support. The position contributes to the company's positive image by ensuring accurate and professional interactions that align with contractual commitments.