CDI Chef.fe de Projet Expérience Client & Omnicanal H/F
SMCP
About this role
The role involves managing omnichannel customer service projects and ensuring service quality across retail points, with a focus on digital initiatives and customer experience. The position requires coordination of various projects, communication with teams, and training staff to enhance customer satisfaction.
Skills
About SMCP
smcp.comSMCP is a Paris-based premium fashion group that owns and develops four lifestyle brands — Sandro, Maje, Claudie Pierlot and Fursac — known for contemporary ready-to-wear, accessories and footwear inspired by Parisian elegance. The company designs, produces and distributes collections globally through its own boutiques, wholesale partners and e-commerce platforms. Positioned in the accessible-luxury segment, SMCP combines strong brand identities with international retail expansion and omnichannel sales to reach consumers worldwide.
Recent company news
FashionNetwork FranceSMCP to sell 51.2% of its share capital
Nov 28, 2025
WWDSMCP Sales Slip in Q4 as Exit From BHV Weighs on France
2 weeks ago
ModaesSMCP Returns to Profit and Slashes Debt, Fueled by Gains in Americas and EMEA
2 weeks ago
Investing.comSMCP H1 2025 slides: Profitability doubles as strategic initiatives bear fruit
Jul 29, 2025
아시아경제Samsung C&T Fashion Launches Domestic Operations for Sandro, Maje, Claudie, and Fursac
1 week ago
About SMCP
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SMCP.
Salary
$44k – $60k
per year
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