CDM Learning Manager (cFSP TMF Learning Manager)

About this role

Responsibilities

• Develop and implement effective, fit-for-purpose capability development, learning, and knowledge management deliverables to users of TMF and CDGM services across the business.
• Partner with key stakeholders across the business to understand learning and knowledge management needs and proactively identify and implement solutions to meet those needs.
• Create and manage metrics/KPIs and dashboards relating to CDGM learning, capability, and knowledge management activities and facilitate discussions with CDGM LT and others relating to trends and issues.
• Partner with service providers and internal stakeholders to ensure 3rd party partners are aware of and delivering services aligned with CDGM capability, learning, and knowledge management requirements.
• Partner with learning, capability, and knowledge management groups across Novartis to ensure CDGM is aligned with wider efforts, and to keep aware of and leverage best practices and new developments.