Pye

Central Station Operator Dispatcher

Pye(1 month ago)

Miamisburg, OHOnsiteFull TimeJunior$40,000 - $40,000Customer Service
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About this role

The Customer Service Representative serves as a primary point of contact for customers of a fire, life safety, and security company, handling inbound calls and providing end-to-end issue resolution. The role supports customers with inquiries and complaints, including emergency-related calls, while maintaining accurate customer account records. Work is shift-based with options for first or third shift.

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Required Skills

  • Customer Service
  • Call Handling
  • Issue Resolution
  • Complaint Management
  • Active Listening
  • Communication
  • Emergency Dispatch
  • Account Management
  • Data Entry
  • Computer Skills

+2 more

Qualifications

  • High School Diploma or Equivalent

Industry leader known for putting customers first and caring for employees. Branches across the U.S. to serve you.

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