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Central Station Operator at CPI Security - ApplyBlast

Central Station Operator

CPI Security

2 months ago

3.0 on Glassdoor

Charlotte, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Central Station Operator monitors and responds to alarm calls, communicates with customers and first responders, and provides a calm, friendly voice to ensure safety for residential and commercial clients. The role involves handling inbound alarm activity, performing product demonstrations, and delivering excellent customer service in a fast‑paced environment.

Responsibilities

Monitor and respond to alarms, relaying vital information to first responders
Handle inbound customer calls and provide technical and service assistance
Perform processing demonstrations of CPI’s Real Time Response product

Skills

About CPI Security

cpisecurity.com

Headquarters

Charlotte, North Carolina, United States

Company Size

501-1000 employees

Founded

1991

View Profile

CPI Security is a U.S. security provider that designs and installs residential and commercial alarm and monitoring systems. They offer 24/7 professional monitoring, video surveillance, and smart‑home automation with mobile app control and cellular/broadband communication options. CPI emphasizes customizable plans and integrations with smart locks, thermostats, cameras and voice assistants to give customers remote access, automation and professional support.