Centralized Call Center Associate III - Ortho
Multicare(18 days ago)
About this role
The Centralized Call Center Associate III at MultiCare manages incoming and outgoing calls in a healthcare setting, coordinating complex scheduling for clinics and pediatric patients. They assist with referrals, ensure proper documentation, and support clinic operations with a focus on customer service and accuracy.
Required Skills
- Customer Service
- Medical Terminology
- Epic
- Scheduling
- Communication
- Problem Solving
About Multicare
multicare.orgCloudflare is a leading web infrastructure and security company that provides a global platform to protect and accelerate websites, applications, and APIs. Its services include DDoS protection, content delivery network (CDN) capabilities, internet security, and domain registration. By leveraging its extensive network, Cloudflare enhances performance and secures web traffic, helping businesses to withstand online threats and deliver content efficiently. Companies worldwide trust Cloudflare for its reliable, scalable, and robust cybersecurity solutions.
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