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Centralized Patient Access Representative II - Specialty at Multicare - ApplyBlast

Centralized Patient Access Representative II - Specialty

Multicare

5 months ago

3.5 on Glassdoor

Spokane, Washington

Onsite

Full Time

Senior

0 applicants

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About this role

A Centralized Patient Access Representative II at MultiCare manages patient scheduling, referral coordination, and care navigation across multiple specialty clinics. The role requires navigating complex medical workflows, ensuring insurance pre-authorizations, and providing exceptional customer service in a fast-paced environment.

Responsibilities

Schedule appointments for new and follow-up visits across multiple specialty clinics
Navigate incoming referrals and coordinate necessary insurance pre-authorizations
Facilitate communication between patients and the patient care team
Provide information and updates on diverse topics related to patient care
Manage internal work queues for patient outreach and interpreter scheduling