CES Customer Service and Operations Advisor (12 month fixed term contract)
Costa Coffee
About this role
A Customer Service & Operations Advisor at Costa Coffee manages the end-to-end supply chain across the EMENA region, ensuring compliant and efficient operations while supporting franchise and bottling partners.
Skills
About Costa Coffee
costacoffee.comCosta is a global coffeehouse brand best known for its freshly roasted coffee (including its original Mocha Italia blend), espresso drinks, and a broad range of hot and cold beverages and bakery items sold through its café network. Founded in the UK, Costa serves customers in hundreds of markets via company cafés, drive‑thrues, kiosks, vending (Costa Express) and wholesale/retail channels, and also sells packaged coffee and ready‑to‑drink products. The company emphasizes consistent roasting expertise, accessible store formats, and loyalty and convenience features like mobile ordering. Costa is part of the Coca‑Cola system, which has supported its expansion of retail and packaged beverage distribution.
About Costa Coffee
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Costa Coffee.
Salary
$27k – $38k
per year
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