Commonwealth Bank of Australia

Change Management Specialist, Home-in

Commonwealth Bank of Australia(20 days ago)

HybridFull TimeSenior$0 - $0Customer Operations
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About this role

The Change & Content Management Specialist plays a pivotal role in managing operational changes, developing procedures, and ensuring effective communication and adoption across the organization. The role focuses on facilitating smooth transitions, maintaining content, and supporting training to enhance customer experience.

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Required Skills

  • Change Management
  • Content Governance
  • Process Documentation
  • Stakeholder Management
  • Communication
  • Training
  • Impact Assessment
  • Operational Content
  • Knowledge Content

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