Chargé de Clientèle SAV H/F - Tours
LAPEYRE
About this role
This role involves managing customer claims and processing after-sales service dossiers. The employee will handle customer requests, diagnose issues, manage case files from initiation to closure, and coordinate intervention planning.
Skills
About LAPEYRE
lapeyre.frLapeyre is a French home‑improvement and interior‑fitting retailer specializing in kitchens, bathrooms, doors and windows, flooring, storage (wardrobes) and related joinery products. It offers both ready‑made and made‑to‑measure solutions, an online shop and physical showrooms, plus design advice and installation services to homeowners and small professionals. Lapeyre positions itself on practical, design‑forward solutions at accessible prices across its national store network.
About LAPEYRE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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