Chargé de production relation client à distance F/H

METRO AG

9 days ago

France

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Production Officer ensures service quality for outsourced customer service providers and drives client satisfaction through operational oversight and coordination. The role involves monitoring performance, ensuring compliance with service agreements, and managing customer satisfaction metrics.

Skills

About METRO AG

metroag.de

METRO AG is an international wholesale group and central management holding company focused on serving small and mid-sized independent businesses. With a B2B-first model, it operates cash & carry stores and digital wholesale platforms offering broad food and non‑food assortments, services and tailored solutions for hotels, restaurants, caterers and retailers. METRO positions itself as a partner to independent entrepreneurs, helping them run and grow their businesses. The company emphasizes wholesale expertise and market presence across multiple countries.