Chargé.e de Médiation Financière F-H
Intrum(1 month ago)
About this role
A Chargé(e) de Médiation Financière at Intrum supports debtor clients by proposing amicable solutions and resolving disputes. The role is based in Tours and involves managing client contacts across phone, email and multichannel channels while following company processes and ethics.
Required Skills
- Financial Mediation
- Customer Service
- Negotiation
- Debt Collection
- Payment Processing
- Multichannel Support
- Digital Literacy
- Active Listening
- Autonomy
About Intrum
intrum.comIntrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.
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