DriveTime

Charge Off Specialist

DriveTime(2 days ago)

Fort Worth, TXOnsiteFull TimeJunior$30,000 - $45,000Customer Service
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About this role

The Charge Off Specialist role at DriveTime involves working with customers to manage delinquent accounts, negotiate repayment plans, and support account recovery efforts. It requires handling high call volumes, conducting negotiations, and coordinating with internal departments to facilitate customer account resolution.

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Required Skills

  • Communication
  • Negotiation
  • Accounts Management
  • Loss Mitigation
  • Collection Procedures
  • Skip Tracing
  • Customer Service
  • Microsoft Office
  • Conflict Management
  • Financial Services

Qualifications

  • High School Diploma, GED, or equivalent
  • 2+ years of experience in loss mitigation, collections, or financial services
DriveTime

About DriveTime

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