viagogo
The Chargeback Analyst reviews and manages payment disputes using an AI-assisted workflow, applying chargeback knowledge to assess claims, verify evidence, and craft accurate responses. The role involves investigating disputed transactions, building persuasive dispute responses, and coordinating with various stakeholders to resolve cases. It also includes identifying recurring process gaps and recommending improvements to enhance the overall dispute resolution process.
Tickets for Concerts, Sport, Theatre at viagogo, an online ticket marketplace. Buy and Sell Tickets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for viagogo.
viagogo didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role