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Chargeback Operations Associate at Paytm Payments Services Limited - ApplyBlast

Chargeback Operations Associate

Paytm Payments Services Limited

4 days ago

Noida, Uttar Pradesh, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Chargeback Operations Associate role involves managing payment disputes, chargebacks, and transaction-related issues for Paytm. The position requires investigating disputed transactions, coordinating with banks and internal teams, and ensuring timely resolution of cases in line with defined processes and turnaround times. The associate will maintain accurate records, prepare operational reports, and support process improvements to reduce dispute volumes.

Responsibilities

Manage chargeback cases and payment disputes related to digital transactions
Investigate disputed transactions and submit evidence to banks within stipulated timelines
Coordinate with internal teams and external partners to resolve disputes and ensure SLA adherence

Skills

About Paytm Payments Services Limited

paytmpayments.com

Headquarters

Noida Sector 16, Uttar Pradesh, India

Company Size

1-10 employees

View Profile

Paytm Payments Services Limited (PPSL) is an Indian payment gateway and online payment aggregator that enables businesses to accept UPI, cards, netbanking, and other digital payment methods. Its product suite includes a payment gateway, payment links, subscriptions, token gateway, dynamic QR, instant refunds, bank offers/EMI, international payments, and real-time settlements, catering to e-commerce platforms, BFSI, startups, and freelancers. PPSL powers some of India's largest brands with high-scale transaction processing, easy SDK integrations, and robust payment analytics.