Chargeback Specialist
iyzico(1 year ago)
About this role
This role is responsible for managing end-to-end issuer and acquirer chargeback processes within iyzico’s payments ecosystem. The position focuses on handling disputes between banks, merchants, and cardholders while ensuring compliance with card scheme rules. It also involves monitoring merchant behavior and collaborating closely with the fraud team to mitigate risk. Regular reporting and staying current with Visa, MasterCard, and BKM updates are key components of the job.
Required Skills
- Chargeback Operations
- Dispute Resolution
- Payment Systems
- E-Commerce Knowledge
- Bank Coordination
- Merchant Management
- Fraud Coordination
- Reporting
- Data Analysis
- Risk Assessment
+5 more
About iyzico
iyzico.comiyzico is a Turkish fintech and payments platform that enables businesses and consumers to accept and manage online and in‑store payments quickly and securely. It provides virtual POS, physical and mobile POS, payment links, subscription management, marketplace payouts, installment options and fraud‑prevention tools (e.g., Dynamic 3DS and smart routing), plus merchant products like iyzico Business and Paynet services. Developers integrate via APIs and SDKs for fast onboarding (claiming merchant activation within 24 hours), with reporting, reconciliation and campaign tools to support growth. iyzico emphasizes easy integration, security and payment optimization for e‑commerce and brick‑and‑mortar merchants.
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