Fullsteam
The Chargeback Team Lead oversees daily operations, coaching, quality, and performance for the Chargebacks Team within the Payments Customer Support Department. This role ensures service, productivity, compliance, and business goals are met while partnering with management to develop employees and improve operations. The position involves managing payment disputes from initial notification through resolution to protect merchant revenue and drive operational excellence.
Headquarters
Auburn, Alabama, United States
Company Size
1001-5000 employees
Founded
2018
Fullsteam integrates modern, scalable payments technology with vertical software to deliver industry-specific business management solutions.
Parafin and Fullsteam’s Embedded Capital Project Tops $125 Million
Oct 8, 2025
Parafin and Fullsteam Capital Surpass $125MM in Capital Financing, Powering Small Business Growth
Oct 8, 2025
Parafin And Fullsteam Capital Program Exceeds $125 Million To Boost Small Business Growth
Oct 15, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fullsteam.
The Essentialists
Jul 31, 2025