Charity Customer Success Manager, FTC - JustGiving
NATIONAL(1 month ago)
About this role
JustGiving (Blackbaud) is hiring a fixed-term Customer Success Manager to cover maternity leave, owning a portfolio of charity customers. The role’s objective is to grow donations and retention by building strong stakeholder relationships and positioning JustGiving as a preferred fundraising partner. You’ll operate as a trusted advisor and product advocate for charities across a varied customer base.
Required Skills
- Account Management
- Customer Success
- Relationship Management
- Stakeholder Management
- Portfolio Management
- Retention Strategy
- Donation Growth
- Product Adoption
- Sales Enablement
- Data Analysis
+5 more
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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