Chat Customer Service Specialist
Citi(1 month ago)
About this role
A Customer Service Representative supporting Citi's retail banking and credit card customers via online chat and messaging channels. The role operates within the Operations - Core/Operations Support team, serving international (US & UK) customers on night/graveyard shifts as a full-time position.
Required Skills
- Chat Support
- Customer Service
- Communication
- Troubleshooting
- Problem Solving
- Banking Knowledge
- Credit Cards
- Multitasking
- Written Communication
- De-Escalation
+3 more
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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